Terms and Conditions
Member Agreement
Welcome to Next Level Performance. By using our facilities or booking our services, you agree to comply with our gym policies and safety regulations. These terms are designed to ensure a safe and productive training environment for all members. We reserve the right to update these rules as necessary to improve our service delivery and maintain the high standards of our training community.
Booking and Cancellation Policy
Next Level Performance operates a strict 24-hour cancellation policy. Any personal training sessions, classes, or facility bookings cancelled within 24 hours of the scheduled start time will be charred in full and are strictly non-refundable. This policy ensures our trainers' time is respected and allows other members the opportunity to book available slots. Failure to attend a scheduled session without prior notice will also result in a full charge. Any adjustments or cancellations must be handled by contacting the gym
Membership Terms and Renewals
These regulations apply to all ongoing memberships, individual training sessions, and block bookings. Memberships involve a mandatory 3-month commitment with no early cancellations. Following this period, written notice is required for termination. Any adjustments or cancellations must be handled by contacting the gym. Clients must adhere to our safety rules and code of conduct; violations may lead to immediate loss of facility access without a refund.